Was good talking to you on the phone today. We are very happy with the trip, a bit tired and feel very lucky with the weather and our guide, Gabriel, both being important factors that allowed us to summit.
Ich möchte mich auf diesem Weg für Dein perfektes Service bei unserer Aconcagua Expedition bedanken. Es war von Anfang an eine Freude mit Dir zusammen zu arbeiten. Die Transfers, sowie die Reservierung und Bezahlung der Permits haben wunderbar geklappt, auch die Hotels waren einfach klasse.
Es gilt besonders hervor zu heben die Flexibilität von Aconcagua Express bei Terminänderungen und die Freundlichkeit der Mitarbeiter. Ich werde Dich und Deine Firma auf alle Fälle bei den Alpinschulen in Österreich, Italien und Deutschland weiterempfehlen.
Christine und Werner
Everything went very smooth, it was great to have a small bag of stuff sent from Plaza Argentina around to Plaza de Mulas, as we could have clean underwear, socks and our trail shoes without having to carry them to high camp.
Tatiana seemed very knowledgeable with first aid and altitude sickness, and seemed well prepared. Tatiana’s food was awesome. The other groups in our camps were jealous when all they had was rice and we had fresh baked pizza in Camp 2! A couple mornings in base camp, there was not much provided for breakfast (one day was only toast) and we finally had to ask them each day to make eggs.
Joaquin was very helpful with all of my requests, and very quick to respond, which is one of the main reasons I selected KL Adventure to work with on this trip.
The transfers and transport was fine. All vehicles were comfortable and there was plenty of room. Hyatt is awesome of course. Penitentes is not great, but obviously there is no other option.
The trip was great, we will definitely work with you again for our 2010 climb, and also hope to add a Patagonia trip in the near future. It was also nice to have Joaquin meet the group in Mendoza and to spend more time with him on the drive to Santiago. We would definitely want to have Tatiana as our guide again. She was exceptional and there was not another guide on the mountain I would have rather had than her. It is also very nice to have a local guide as your leader, better in my opinion than having American or European guides.
Billi also did a very nice job, as an assistant guide she was great. The two of them worked very well together.
Andrew Nachman Northwest Voyageur
Beautiful route, and the strategy for adjusting to the altitude was very good. I really enjoyed our team, and Christina and Marianna also seemed to be enjoying themselves very well. Good atmosphere.
Choice for Aconcagua Express Expeditions was also because you were the only ones to actually give me advice on an expedition when I e-mailed you. You offered me a specific expedition and date. So the personal info was important for me.
Martijn de Boer
Overall environment of the expedition was nice, relaxed and very good.
Guides were able proactively to solve all unexpected issues during the trip, and responded to the requests in fast and professional way.
Gabriel and Mariana are great very sensitive, customer minded and fun to be with. And very well prepared and responsible.
Let me just say thank you for how you were with my wife while I was on the mountain. This was a very important to me and I am very pleased that you were so helpful with letting my wife know what was going on.
Leo was a fantastic guide with great energy, and I could not ask for a better companion for the duration of the trip!! All in all, the trip was fantastic and well organized!!
Anyhow, thanks again for all your hospitality and helpfullness…you guys should be proud of your business!
Over the last couple years I had the opportunity to lead many individual and groups to Aconcagua, Patagonia, central Cordillera and Lake District of Chile. I could not have provided the exceptional service my clients have grown accustom to without the help of KL Adventure & Aconcagua Express. Joaquin Oyarzun and his team were perfectly dedicated to the comfort, safety and enjoyment of my clients. It is this type of dedication to service that I search out when I lead trips. It is what guarantees a successful trip. Nature will deliver what it will. Outstanding infrastructure provides the comforts and support that keeps clients coming back.
UIAGM / IFMGA Internationally Certified Mountain Guide World Wide Adventures
I would firstly like to thank you all for putting together such a great expedition. I would like to make particularly comment on the efforts of our guide Cristina who did such a great job.
The cooks at both base camps also deserve mention, as the food they prepared was fantastic. Having said that the cooked meals provided at altitude were perfect for the conditions. The hotel at Penitentes was also a little run down, but again there did not seem to be many other options.
This criticisms do not even rate as concerns. The service provided by your company was fantastic and I would not hesitate to recommend it to others.
Gabriel and Mariana were really fantastic and helpful, especially since I struggled with acclimatization. Suzanne (at base camp) was also really great. When I descended early she looked after me to ensure that all of my logistics for leaving the park were coordinated. The trip was overall well organized, very informative, very realistic expectations and a great experience – unfortunately, my body did not hold up as well as usual, but I do not feel that I (or the company) could have done anything differently to improve my chances. A great climbing team!